Core Group: Receptionist

Core Group: Receptionist

As a Receptionist, you will play a crucial role in maintaining our professional image by warmly welcoming guests and clients, efficiently managing incoming calls, and facilitating seamless coordination of meetings and conferences. This front-house role requires impeccable organisational skills, a friendly demeanor, and clear communication abilities.

Responsibilities:

• Greet and welcome guests and clients with professionalism and warmth.
• Answer incoming calls, provide information, and transfer calls to appropriate departments or individuals.
• Manage and maintain a tidy and organised reception area.
• Coordinate and schedule meetings, appointments, and conferences.
• Book and manage meeting rooms, ensuring they are set up and equipped as needed.
• Monitor and respond to emails and inquiries in a timely manner.
• Assist with administrative tasks such as data entry, filing, and maintaining records.
• Handle incoming and outgoing mail and packages.
• Collaborate with other departments to ensure smooth operations and exceptional guest experience.

Requirements:

• Completed Grade 12
• Proven experience as a Receptionist or similar role.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organisational skills with the ability to multitask and prioritise.