Clicks Group: Administrative Assistant

The Clicks Group is looking to recruit an Administrative Assistant to work within our Clicks Direct Medicines division. The role will be based at your Regional Office in Lea Glen, Roodepoort and will report into the Service Centre Supervisor.

Responsibilities:

• To collate, route and store all correspondence received and ensure distribution to relevant department/person.
• To ensure that queries raised from within CDM and Clicks pharmacies are resolved timeously with the appropriate feedback
• To monitor and distribute reports to Supervisors on a daily basis
• To monitor relevant dashboards to ensure that SLA’s are met and patients deliveries are on time
• To liaise with couriers for delivery follow up
• To manage the to-follow process

Requirements:

• National Senior Certificate (Matric/Grade 12)
• One year within secretarial /admin position
• Business Process experience

Skills and Competencies:

• Organisational skills
• Administrative skills 
• Customer service (internal) 
• Communication skills 
• Problem solving skills 
• Analysing
• Deciding and Initiating Action
• Adhering to Principles and Values
• Persuading and Influencing
• Working with People