Busamed Private Hospital: Receptionist

Busamed Private Hospital: Receptionist

Busamed Gateway Private Hospital is looking for suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission, reception, data capture and switchboard duties, ensuring a friendly stress-free admission process and frontline patient liaison. The job also includes the accurate capturing of patient data.

Responsibilties and Duties:

• Accurately capture all relevant patient information pertaining to patient admission ensuring 100% compliance in all admission processes on SAP system
• Assist with pre-admission of patients as necessary
• Identify and report on gaps analysed during the admission process and follow up timeously
• Ensure professionalism, conduct and friendliness at all times when dealing with internal and external customers
• Responsible for the marketing of the department and services offered to admitting doctors and follow up with non-compliance
• Assist with admission internal audits and quality reviews pertaining to department needs
• Assist with adhoc duties as and when instructed by the line manager thus ensuring you promote a harmonious team effort within the department
• Maintain effective relationships with all internal and external customers, and ensure all actions promote customer service excellence
• Ensure processes are in line with the working procedures and policies of Busamed Gateway Private Hospital

Requirements:

• Minimum Grade 12 (Matric)
• Tertiary Qualification Advantegous
• Professional in appearance

Work Experience

• 1 - 2 years’ relevant work experience
• SAP experience will be advantageous