About iStore
iStore is South Africa’s leading Apple Premium Reseller, offering the full range of Apple products including iPhone, iPad, Mac, Apple Watch, and accessories. With stores located nationwide and a strong online presence, iStore provides customers with expert advice, certified technical support, and a seamless Apple experience, making premium technology accessible to individuals, businesses, and educational institutions across the country.
About the Role
We are looking for a motivated, articulate Junior Sales Representative to join our growing team in the SaaS and managed cybersecurity space. This is an entry-level opportunity, ideal for a recent graduate who is eager to start a career in B2B sales within a high-growth technology environment.
You will play a key role in generating new business, managing inbound leads, and supporting the sales pipeline through structured outbound activity, qualification, and follow-up. You will work closely with senior sales and technical teams and gain exposure to enterprise-grade cybersecurity solutions.
Key Responsibilities
- Sales Administration & Team Collaboration
- Accurately log all interactions, activities, and pipeline updates in the CRM system
- Maintain high data accuracy to support reporting and forecasting
- Collaborate closely with sales, marketing, and pre-sales teams to ensure a strong customer experience
- Prospecting & Lead Generation (Outbound)
- Conduct cold calls to potential clients to introduce managed cybersecurity solutions and qualify interest
- Execute targeted email outreach with clear and compelling value propositions
- Research potential clients, identify key decision-makers, and understand basic business and security needs
- Inbound Lead Management
- Promptly follow up on inbound leads generated through marketing campaigns, website enquiries, and referrals
- Qualify leads through structured calls and emails to identify needs, urgency, and fit
- Manage and prioritise a high volume of inbound responses effectively
- Client Engagement & Sales Support
- Schedule introductory meetings and demos for senior sales or technical specialist
- Maintain regular follow-up with prospects to build relationships and keep opportunities progressing
- Ensure a smooth handover to senior team members for deeper technical or commercial discussions
- Product Knowledge & Sales Enablement
- Develop a working understanding of SaaS and managed cybersecurity offerings (e.g. threat detection, endpoint protection, managed security services)
- Understand key value propositions, differentiators, and common client objections
- Confidently communicate product benefits at an introductory level
Minimum Requirements
Education
- Bachelor’s degree in Commerce (BCom Information Systems / Infosec), Business Administration, Marketing, or a related field
Advantageous
- Internship or part-time experience in a customer-facing, sales, or technology-related role is advantageous
Skills, Technical & Personal Attributes
- Strong verbal communication and professional phone presence
- Strong interest in technology and cybersecurity (training will be provided)
- Resilient and able to handle rejection positively
- Target-driven, self-motivated, and eager to learn
- Well-organised with good time management skills
- Clear, concise written communication for email outreach
- Comfortable engaging with new people and initiating conversations
- Proficient in Microsoft Office (Word, Excel, Outlook)
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