SoluGrowth: Business Analyst Internship Programme 2022

SoluGrowth is looking for a Business Analyst Intern to join Information Technology Outsourcing (ITO) Business Unit to assist the Manager and other subject matter professionals in gathering, validating, and documenting various system information and needs.

Responsibilities:

• Assist with Developing, writing, and communicating business requirements and functional specifications for the implementation of business solutions.
• Provide assistance in documenting current business processes and models.
• Assists in development of user test cases and validates test results during testing.
• Assists with the investigation and statement of problems.
• Escalates issues as appropriate, according to the prescribed channels.
• Resolve client’s queries within agreed SLA timelines.
• Supports effort to ensure ITO team meet client needs (i.e quarterly, monthly reporting).
• Gather audit information in relation to the audit plan provided
• Conduct training and workshops as and when required (internal and External)
• Adhere to QMS and ISO processes and procedures 

Requirements:

• Matric Certificate
• Diploma / Degree in Business Administration or Informatics (Compulsory)
• No experience required

Skills and Competencies:

• Analytical skills with the ability to analyse complex requirements 
• Good interpersonal skills – ability to communicate clarity and build strong working relationships
• Ability to multi-task and prioritize effectively
• Ability to work with a cross functional team
• Ability to work under pressure
• Able to take control of situations and events (added advantage)
• Willingness to learn
• Good computer literacy skills
• Deadline driven 
• Must be flexible to travel