Premier: Graduate Internship Programme 2023

Purpose of the role:  Assist National Customer Managers to develop and maintain customer relationships on behalf of Premier, in order to maintain and grow profitable market share, in alignment with channel & organisational strategic objectives.

Responsibilities:

• Shadow National Customer Managers to gain Business, Customer, Shopper, Consumer & Industry knowledge (attend Sales & cross-functional Invocoms, customer buyer meetings, seminars, workshops etc.) 
• Attend annual Marketing Brand Plans & Customer Account Plans workshops to assist National Customer Managers in order to develop and implement Customer Account Plans
• Assist National Customer Managers to implement and achieve brand objectives and ensure first to market with innovation
• Build Customer Reviews before customer meetings, draw up Customer Contact Reports after customer meetings, and follow up on action points noted in Customer Contact Reports - to ensure effective customer management
• Check promotional grid compliance weekly to ensure promotions are taking place, and communicate any discrepancies
• Measure promotional effectiveness (through internal sales and DataOrbis data) to establish return on investment (of promotions), and communicate suggestions to National Customer Managers quarterly
• Monitor returns and give feedback to National Customer Manager to discuss with customer to effectively manage returns / claims

Requirements:

• Grade 12 / Matric certificate
• Bcom Degree

Skills and Competencies: 

• Microsoft Office Excel, Powerpoint, Word, Outlook
• Understanding customer systems
• Attention to detail (deals, customer reviews and customer contact reports need to be accurate)
• Good general business acumen
• Numerical skills (margin vs mark up calculations essential)
• Analytical skills and thinking
• Premier product / service and process knowledge
• Influencing and negotiation skills
• Must be assertive
• Understanding customer trading terms
• Good organisational and planning skills
• Must be a good leader
• Good written and verbal communication