NedBank: Receptionist

Role Purpose: To provide client centric reception services to the business to support the achievement of business objectives.

Responsibilities:

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate social responsibility initiatives for the achievement of business strategy.
• Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
• Ensure that own contribution and participation contributes to the achievement of team goals.
• Create and manage own career through guidance and support of management; department and colleagues.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practised and certifications obtained and/or maintained within specified time frames.
• Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
• Meet business requests by providing secretarial assistance.
• Facilitate mail delivery by receiving; sorting and distributing mail.
• Maintain a pleasant and professional reception environment by managing the flow of people and prioritising activities.

Minimum Requirements:

• Matric / Grade 12 / National Senior Certificate
• 1 - 2 years secretarial or administration

Preferred Qualification: Secretarial qualification