Fidelity Services Group: ATM Admin Clerk

Responsibilities:

• Reporting to Manager: National Reconciliations Manager 
• Inputting and managing data and performing data entry.  
• Daily communication with branches and HO staff with regards to all operations issues. 
• Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager. 
• Prepare and sort data before entering it 
• Verify the accuracy and completeness of data 
• Other related activities as instructed by NR Manager 
• Working on daily missed services / failed services.  
• Keeping a log of all issues 
• Responding to client queries  
• Data capturing and sorting as well as checking that all information received is accurate.  

Requirements:

• Must have Matric / Grade 12 certificate
• Must have MS Excel, Word and Outlook skills

Skills and Competencies: 

• Good MS Excel, Word and Outlook skills 
• Good administrative skills and discipline 
• Be able to manage effectively to work towards daily deadlines 
• Good interpersonal skills to deal with positions ranging from branch tellers to client management. 
• Good time management.  
• Attention to detail.