Toys R Us: Shop Assistant

Are you a dynamic and passionate individual who will ensure exceptional customer satisfaction and excellent store performance? Then we are looking for a Shop Assistant and we would like you to join our team!!

Responsibilities:

• Providing AWESOME customer service to give customer a WOW experience
• Attend to unique and individual shopping needs of each customer and always put the Customer first
• Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
• Adhere to all basic customer service standards
• Determining customers' requirements and advising on product range, price and warranties
• Demonstrating, explaining and advising on products to customers
• Selling goods and most importantly add on sales and services
• Ensuring that goods are correctly priced and displayed
• Ensure promotions are executed timeously and execution is planned in advance
• Adherence to all merchandising/layouts and housekeeping standards and schedules
• Preparation, implementation and maintenance of all advertised sales promotions timeously
• Reporting on fast and slow sellers to the Store Manager
• Participating in stock takes and stock counts
• Minimize stock loss
• Minimize expenses in area of responsibility
• Maximize sales in all areas
• Protect Company’s assets in area of responsibility

Requirements:

• Grade 12 / Matric Certificate
• 6 (six) months retail experience
• Must have own or reliable transport to be able to work shifts

Skills and Competencies:

• Sales driven
• Fantastic customer service skills
• Tenacious
• Highly motivated and target driven
• Excellent selling and communication skills
• Merchandising